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Joint Research Management Office

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JRMO Helpdesk

The JRMO Helpdesk logs and monitors all costings and general account-related enquiries received by the JRMO - from both internal and external sources.

Each enquiry receives a ticket number which the enquirer can monitor and update accordingly from a provided link. Each ticket is allocated to a named member of JRMO staff. This improves the flow of requests, enabling the team to prioritise requests and users to see how their issues are being progressed.

To raise a ticket with the JRMO Helpdesk please email the following, depending on the nature of the enquiry:

Costings for Grant Applications must be submitted through the JRMO e-Costings website.

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